I think, therefore I am.

Projects

Refurbish and repair corporate-donated laptops for beneficiaries holding Blue CHAS cards, performing hardware diagnostics, BIOS configuration, RAM/SSD upgrades, and BitLocker recovery.
Deploy Windows systems through installation and cloning, including driver configuration and required productivity software.
Provide walk-in technical support for common hardware and software issues, including insufficient RAM/storage, Wi-Fi connectivity, and operating-system problems.
Prepare and distribute refurbished laptops to beneficiaries requiring computers for children’s education.
Develop GentleOS, a Debian-based Linux Distribution with a simplified GNOME desktop environment configured to reduce distractions and unnecessary softwar bloat for elderly users.

Designed and operate a rack-mounted Linux homelab incorporating a Linux router, Proxmox virtualization server, and multiple networked systems.
Built 2 Linux-based router providing DHCP/DNS services, network segmentation, and DNS-based ad blocking.
Implemented isolated network segments for safely testing untrusted software & devices, packages, and server configurations with 5 VLANs.
Operate a Proxmox virtualization environment for testing web-hosting backends, distributed services, and multi-node server architectures without relying on commercial cloud infrastructure.
Maintain VPN and DNS infrastructure for secure remote access, network-level filtering, and isolated family services.

Design and manufacture replacement/support PCBs for vintage computer hardware, including a custom power-supply board for an Apple IIe PSU to split ±12 V input into ±12 V and ±5 V rails.
Restore and maintain vintage ThinkPad systems through hardware troubleshooting, BIOS modernization, partition management, operating-system deployment, and component upgrades.
Work across hardware and software boundaries, diagnosing failures from power-delivery and storage issues through to firmware and operating-system configuration.

Apr 2024 - Aug 2026

Operations & Manufacturing

Managed end-to-end manufacturing operations for Stick ’Em products, operating and maintaining an 18-printer Prusa & Bambu Lab 3D-printing fleet covering production, packaging, quality control, and fulfilment.
Managed approximately $50,000–$100,000 in inventory, planning material and finished-goods requirements against demand and upcoming production needs.
Managed overseas supplier sourcing and procurement with overseas manufacturers, including RFQs, bulk-order negotiations, pricing comparisons, and purchase & import tax coordination.
Coordinated domestic and international logistics across couriers, schools, drivers, and distribution partners, resolving delivery issues and ensuring accurate shipment information & timely delivery.
Served approximately 598 customers, including ~361 B2C and ~237 B2B customers, resolving issues involving product quality, delivery complications, and order fulfilment.
Investigated product and fulfilment issues through root-cause analysis, coordinating corrective actions while managing customer expectations and service recovery.
Coordinated relocation of production operations into larger facilities, working with movers to plan equipment transfers and minimize operational downtime.
Supported school-based workshops by coordinating equipment, materials, scheduling, and on-site logistics while facilitating hands-on problem-solving and critical-thinking activities.

Mar 2023 - Apr 2024

Product Design Engineer

Product Design & Manufacturing
- Redesigned the FUSA Chair to improve aesthetics, mechanical robustness, user safety, and suitability for scalable manufacturing.
- Engineered the transition from prototype to mass production, adapting the design and production processes for repeatable manufacturing.c) Established and organized a dedicated production floor, including assembly processes, workflows, and quality-control procedures.
- Trained and worked alongside the production team to establish consistent assembly and manufacturing practices while maintaining product quality.
- Worked directly with clients to understand user requirements, safety considerations, delivery requirements, and on-site deployment needs.
- Coordinated product delivery and deployment while incorporating client feedback into subsequent design and production improvements.
- The FUSA Chair subsequently received an iF Design Award.
Bespoke Healthcare Furniture
- Worked directly with hospital clients to understand furnishing requirements and translate operational needs into practical furniture solutions.
- Modified existing product designs and templates to meet specific client, functional, and site requirements.
- Coordinated with in-house production teams to manufacture customized furniture solutions.
- Worked alongside deployment teams on-site in hospital environments, ensuring installation and deployment complied with stringent hygiene and operational requirements.

Aug 2021 - Aug 2022

Production Technician

Nov 2020 - Aug 2021

Technician

April 2015 - April 2018

Singapore Polytechnic

Diploma in Mechatronics & Robotics